Privacy Policy

Introduction

Harben Consulting Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your data when you use our website (https://www.harben.uk) and in the course of our business operations. It also outlines your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Who We Are

Harben Consulting Ltd is a UK-based consultancy providing strategic and technology advice. We act as a "data controller" when processing your personal data, determining the purposes and methods of processing.

What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name

  • Contact Data: Email address, telephone number

  • Technical Data: IP address, browser type, browsing behaviour on our website (e.g., pages visited, clicks, search terms)

  • Client and Business Data: Information provided by clients or business partners in the course of our consultancy services (e.g., business contact details, project-related data, contractual information)

This data is collected to improve user experience, fulfil contractual obligations, and ensure the security and functionality of our services.

How We Collect Your Data

We collect data:

  • Directly from you – when you contact us via email, phone, or our website, or when you engage our consultancy services.

  • Automatically – through website analytics, cookies, and tracking technologies.

  • From third-party sources – such as LinkedIn, where information is publicly available, or where provided by clients in the course of business.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Contractual Necessity – To respond to your enquiries, provide consultancy services, and manage client relationships.

  • Legitimate Interests – To analyse website traffic, maintain security, improve our services, and conduct business operations.

  • Legal Obligation – To comply with regulatory or legal requirements.

  • Consent – For marketing communications and non-essential cookies (you can withdraw consent at any time).

How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide consultancy services.

  • Maintain security and website functionality.

  • Improve our website and service offerings based on user behaviour.

  • Send marketing emails (only with your consent).

  • Manage client relationships and project engagements.

Who We Share Data With

We do not sell or trade your data. However, we may share it with:

  • Service Providers – Third-party website hosting, analytics (Squarespace), email providers, and IT service providers who process data on our behalf.

  • Business Partners – Where necessary to fulfil our contractual obligations.

  • Legal Authorities – If required by law or to protect our rights.

All third parties are required to handle your data securely and in compliance with UK GDPR.

Data Security

We implement technical and organisational measures to protect your data:

  • Secure servers and encryption

  • Multi-factor authentication for access control

  • Regular security reviews

  • Confidentiality agreements with employees and service providers

If you suspect any unauthorised access to your data, please contact us immediately at privacy@harben.uk.

Data Retention

We retain personal data only as long as necessary to fulfil its purpose, comply with legal obligations, or resolve disputes. Client-related data is retained in line with contractual agreements and regulatory requirements. If you request deletion, we will remove your data unless legally required to keep it.

Your Rights

Under UK GDPR, you have rights regarding your personal data:

  • Access – Request a copy of your data.

  • Correction – Update inaccurate or incomplete data.

  • Erasure – Request deletion of your data.

  • Restriction – Limit how we process your data.

  • Objection – Object to processing based on legitimate interests.

  • Data Portability – Request your data in a structured format.

To exercise these rights, contact us at privacy@harben.uk. If unsatisfied with our response, you can file a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.

International Data Transfers

If we transfer your data outside the UK or EEA, we ensure adequate protection through:

  • UK GDPR-compliant data transfer agreements

  • Standard Contractual Clauses approved by regulators

Cookies

We use cookies to enhance your experience. Cookies fall into three categories:

  • Strictly Necessary Cookies – Essential for website operation.

  • Functionality Cookies – Remember preferences.

  • Analytical Cookies – Help improve site usability.

You can manage or disable cookies in your browser settings. More information is available at https://www.aboutcookies.org.

Changes to This Privacy Policy

We may update this policy as needed. Any changes will be posted on our website. Continued use of our website and services signifies acceptance of any revisions.

Contact Us

For any privacy-related queries, contact Harben Consulting Ltd at:

  • Email: privacy@harben.uk

  • Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

You can also contact us through the feedback form available on our Site here.

Effective Date: 1st February 2025